Our guarantee
Our promise, in writing
Your Lifetime Medical Guarantee Certificate is issued with your treatment plan. Here is what it covers, and what we put in writing before you travel.
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The terms
What your guarantee covers
The exact terms are printed on your certificate. Ask your coordinator for a copy before you book.
- Lifetime Medical Guarantee Certificate Issued with your treatment plan.
- Money-back guarantee The conditions under which a refund applies.
- Who is covered Patients treated at BlueMagic Group Clinic in Istanbul.
- What you need to do Follow your written aftercare and send your progress photos when the team asks.
- When results are judged The final result of a transplant is assessed at 12 to 18 months.
- How to make a claim Contact your coordinator with your certificate and photos.
Always in writing, before you travel
- Your technique, graft estimate and price in writing before you travel
- Booking and payment terms in writing before you book
- Free plan, no obligation
- No hidden extras on the day
Our promise, in writing
What if you are not happy with the result?
It is the biggest worry about treatment abroad, so our answer is in writing before you commit to anything.
- Lifetime Medical Guarantee Certificate, issued with your treatment plan
- Money-back guarantee
- Your technique, graft estimate and price in writing before you travel
- Free plan, no obligation: booking and payment terms come in writing before you book
Honest answers
Guarantee: frequently asked questions
Still have a question? A patient coordinator answers on WhatsApp, in your language.
Ask on WhatsAppWhen do I receive the certificate?
Your Lifetime Medical Guarantee Certificate is issued with your treatment plan.
What does the guarantee cover?
The exact terms are printed on your certificate. Ask your coordinator for a copy before you book.
When is the result judged?
Hair grows in cycles, so the final result of a transplant is assessed at 12 to 18 months. A 6-month result is not yet final.
What if I am not happy?
Contact your coordinator with photos of your result. The medical team reviews them and tells you, in writing, what your certificate covers.
Your free plan
See exactly what is possible for you
Leave your details, add a few photos if you like, and book a free video call with a coordinator. A written plan with your price follows within 24 hours, free and with no obligation.
- Your written plan within 24 hours
- Your data is used only to prepare your plan
- A free video call at a time that suits you




Get your free plan
Step 1 of 3
Thank you, your request is in.
Get a more accurate plan: add your photos
Four phone photos let the team judge your donor area and the grafts you need. Daylight, dry hair, no filters.
Book your free video consultation now
Choose a time that suits you. On the call a coordinator looks at your photos with you and answers every question before you decide anything.
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Prefer to chat?Ask a coordinator on WhatsApp
