Privacy Policy

Last updated: October 2026

BLUEMAGIC GROUP FUE HAIR TRANSPLANT LTD (“we,” “us,” or “our”) operates bluemagiclinic.com. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and any other details submitted via our contact or consultation forms
• Enquiry details related to hair transplant consultations and treatments
• Communication preferences, including SMS and phone call consent selections

2. How We Use Your Information

We use your information to:

• Respond to consultation enquiries and schedule appointments
• Send appointment reminders, confirmations, and follow-up messages
• Send promotional offers and service updates (only where you have provided explicit consent)
• Improve our website and services
• Comply with legal obligations

3. SMS / Text Message Communications

By providing your phone number and checking the relevant consent box on our forms, you consent to receive text messages from BLUEMAGIC GROUP FUE HAIR TRANSPLANT LTD. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@bluemagiclinic.com. Message and data rates may apply. Message frequency varies.

3A. Phone Calls, Automated & AI-Assisted Calls

We may call you at the number you provide about your enquiry. With your consent we may also make calls using an automated system, a prerecorded message or an AI-generated voice assistant. The assistant will tell you at the start of the call that it is automated. Consent to receive calls is optional and is not a condition of any purchase. You can withdraw consent at any time by telling the caller or the assistant to stop, by replying STOP to any text message, or by emailing info@bluemagiclinic.com. Calls may be recorded and transcribed for quality, training and to book your consultation. Our voice, telephony and CRM providers act as processors on our instructions.

4. Cookies

Our website uses cookies to improve your experience. You may configure your browser to refuse cookies, though some parts of the site may not function correctly as a result.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To make a request, contact us at info@bluemagiclinic.com.

7. Third-Party Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Contact Us

BLUEMAGIC GROUP FUE HAIR TRANSPLANT LTD
Unit 104, The Light Box, 111 Power Road
W4 5PY, London, United Kingdom
Email: info@bluemagiclinic.com
Phone: +44 7500 142374
Website: bluemagiclinic.com